Evaluating an AWS Managed Services Provider

As a cloud provider, an AWS managed services provider offers customers access to various tools, applications, infrastructure, management systems and security measures that enable businesses to scale their operations and improve business performance and productivity quickly. As an AWS managed services provider, an internet-based managed services platform offers enterprise-grade features and state-of-the-art tools that are easy to use. Companies can purchase and deploy their software or rent dedicated resources from AWS resources providers to implement their software stack or use the default tools. The flexible nature of an AWS managed services platform makes it easy for businesses to experiment with new tools and techniques without worrying about managing their investments. However, it is also important for companies to choose an AWS managed services provider that offers the broadest selection of features and tools and the lowest cost and greatest flexibility. Here are several features of AWS managed services providers that businesses should look for.

Providers of AWS managed services are responsible for building, deploying and maintaining the tools and systems that support their customers. For this reason, an AWS managed services provider that can offer a full range of devices, including load balancing, server management, application deployment, and application diagnostics, is far more valuable to a large-scale company than a provider that offers only load balancing or server management. Similarly, a comprehensive tool portfolio will make it easier for an MSP to provide rapid improvements in services and capacity levels. For example, an AWS MSP offering discovery, verification, scheduling and mobility, and advanced tools for performance analysis should be able to scale to larger workloads while simultaneously reducing expenses. AWS managed services providers that offer flexible managed services plans can also help businesses optimize capacity planning and allow them to respond quickly to fluctuating customer demands.

Apart from load balancing and server management, managed services providers must also provide excellent connectivity and mobility. In addition to meeting the exact needs of their customers, companies operating in various locations must be able to access their data across different networks and devices. THEREFORE, an AWS MSP must have global scalability and operational disaster recovery capabilities, including backup and restoration services. Businesses must therefore ensure that they can access key data and information across the Internet.

Many businesses also require their AWS managed services provider to have robust security and privacy features for securing sensitive data. Moreover, companies requiring customized solutions must also undergo stress testing when it comes to deploying and integrating new technologies. AWS service providers with extensive experience in deploying, managing and monitoring business applications must also undergo a thorough security audit to ensure that their system is robust and secure. For this reason, companies should look for an AWS managed services provider with at least five years of experience.

Apart from providing complete round-the-clock technical support and guidance, managed service providers must also undergo a thorough background check and competitive service evaluation. To evaluate an AWS service provider’s capability, companies may want to look at its track record and its duration in the industry. Companies should also determine whether or not the service provider is HIPAA compliant and offers managed service design and protection. Other performance measurements companies may want to consider include bandwidth, availability, response time and cost.

Companies looking for managed services providers should also undergo a comprehensive technical review to determine their specific services and costs. Companies must first determine what their particular needs are and how they intend to use the service. Once this is established, they can determine which service would provide the greatest benefit at the most affordable cost. For instance, companies may use AWS’s cloud-based private cloud services or AWS’s private cloud services for specific services. Companies may also opt to implement all three options if they do not require all of their services to be on the cloud.

The second phase of evaluating an AWS managed services provider is to determine its technical infrastructure. Companies must undergo a detailed technical evaluation to determine if the provider can provide the services specified by the company. The assessment will entail performing a wide range of services that assess each aspect of the provider’s infrastructure, including but not limited to network availability, response time, data center capacity and security. Datacenter capacity and security will involve one of the most critical components in determining the value provided by an AWS managed services provider. Most services will utilize a mainframe computer and a processor that is located thousands of miles away. Companies must undergo detailed assessments of how they plan to manage these distances in the future.

The final phase of evaluating an AWS managed services provider involves developing a tailored process for assessing its soft skills. An AWS cloud developer will create a series of specifications to determine the cloud’s technical capability. This stage will require thorough discussions between the AWS team and the system administration team to discuss the project’s overall scope and what the system administration team will do to manage it. Achieving this level of agreement is critical to ensuring a smooth transition from the current hosted infrastructure to the new infrastructure. Reaching this stage will require the input of both parties to the project so that decisions are made together. Company leaders should focus on soft skills during this evaluation because this will provide the greatest chance for success.

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